Visitors who choose to browse our site without registering remain completely anonymous. Most of the site is accessible to all visitors located in geographic areas where delivery of SCHWAN'S® products is available. Registration is required to establish accounts, make purchases, change personal information, etc.
Visitors may occasionally be required to provide their email address or any other contact information (such as mailing address, residential phone number or cell phone number) to access portions of the site. By providing us with your contact information you understand and agree that we, our agents, or third parties carefully selected by us, may use this contact information to occasionally send you information or call you (whether manually or through an auto-dialing system) about products, menu planning, specials, promotions, etc. Visitors may also opt to provide their contact information to Schwan's Home Service, Inc. at various nonrequired times. By providing your contact information in an optional area, you consent to us or third parties carefully selected by us, occasionally sending you information or calling you about products, menu planning, specials, promotions, etc. If you prefer not to receive this kind of information from Schwan's Home Service, Inc., your request will be promptly honored. (Please note, however, that all customers who purchase online will receive an email confirmation after their order is placed in addition to updates regarding the status of their order.)
Occasionally, Schwan's Home Service, Inc. uses external vendors to provide specific services which may enhance our site or create a better experience for our customers. Further, we may hire agencies to assist us in administering consumer promotions, fulfilling orders, analyzing site use and data, etc. We may provide these agents access to your personal information if it is needed in order for them to perform their services on behalf of Schwan's Home Service, Inc. However, these agents are prohibited from using or disclosing your personal information for any other purpose and are required to keep your information confidential.
For example, we use an outside source to provide advertising for schwans.com. This company also supplies advertising for other sites. Occasionally, our ad provider may use information about your visit to schwans.com (and other sites) to measure the effectiveness of their ads. They may also use information to supply advertisements about goods and services that may be interesting to you. Please be aware that the advertising provider Schwan's Home Service, Inc. uses does not have access to your name, email address or telephone number. The privacy of this information is protected by Schwan's Home Service, Inc.
Schwan’s Home Service, Inc. may provide your mailing address to carefully selected third parties if we believe they may have offers or information that may be of interest to you. In addition, we may share all user information and data including personal information to a successor business in the event of a sale, merger, corporate reorganization or similar transaction.
Schwan's Home Service, Inc., or our authorized third party partner(s), may also collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to help us make our site serve you better. User-specific data about which pages our customers access may also be gathered. Digital and online data collected by Schwan's Home Service, Inc. is used to create customized recommendations and to tailor content for our customers. This helps make your shopping experience more personalized and complete.
Schwan's Home Service, Inc. makes security a top priority. Any personal data you provide to us is stored on a secure server. Only Schwan's Home Service, Inc. employees, or their qualified agents, with proper authorization can view this information. In addition, each customer is protected through a unique username and password.
Children and Parents
Schwans.com is not directed toward children under the age of 13. Children under age 13 should not submit personal information to Schwan's Home Service, Inc. without explicit permission of a parent or legal guardian. Where appropriate, Schwan's Home Service, Inc. will instruct children not to submit personal information and will require a parent or guardian's consent for anyone under the age of 13. If your child has already submitted personal information and you would like to have it removed, Schwan's Home Service, Inc. will do whatever possible to comply with your request.
Product Reviews and Shared Stories
When you use our Product Review function or our Share A Story function it is important that you remember comments and information you post are publicly available, so please exercise caution when deciding whether to disclose anything personal about yourself.
All entries, posts, comments and reviews become the property of Schwan's Home Service, Inc. By posting, commenting and reviewing a product, you acknowledge and understand that Schwan's Home Service, Inc. has the right, but not obligation, to use said items in whatever fashion they deem necessary in their marketing/advertising collateral and that you will not be compensated in any fashion.
From time to time we may share customer information with carefully selected providers of goods and services that may be of interest to you. If you prefer not to receive mailings from these providers, you can notify us at any time by contacting us by telephone, 1-888-724-9267; email: contact us; or by writing us at Schwan's Home Service, Inc., 115 West College Drive, Marshall, MN 56258. It may take up to eight weeks to remove your information from that which is shared with these providers.
California Privacy Rights
If you are a resident of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information with carefully selected third parties for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information:
the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year;
the names and addresses of the third parties that received that information; and
if the nature of the third party's business cannot be determined from their name, examples of the products or services marketed.
We may provide this information in a standardized format that is not specific to you. The designated email address for these requests is here.
Schwans.com may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites.
It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information.
Please note that third parties may collect personal information about your online activities over time and across different websites when you use our online Services or browse other websites.
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