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For your convenience, we accept Visa, MasterCard, Discover/Novis, cash, checks and
electronic food stamp cards. Please make checks payable to Schwan's Home Service.
In doing so, you expressly authorize us, if your check is returned for any reason,
to electronically debit your account for the amount of the check plus a processing
fee not to exceed the state maximum legal limit. The use of a check for payment
is your acknowledgement of this policy and its terms.
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If you choose to have your order delivered either through the mail order system
or left in a freezer bag when you are not home, a credit card is required. Your
credit card will not be charged until either your order has been shipped via mail
order or delivered in the freezer bag.
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Schwan's charges sales tax in accordance with local and state laws. Schwan's will
add the appropriate food sales tax to your total when payment is made.
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During step 1 of the checkout process, there is a box next to the 'Order Summary'
where you are to specify the promotion code. Only one promotion code may be applied
per order. Additionally, if you come to the website from an email, the promotion
code may automatically be applied for you.
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Some promotion codes have the ability to be used multiple times throughout a promotional
period while other promotion codes are single use only. Please see the terms and
conditions of the promotion to determine this.
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You can pay with your gift certificate when your order is delivered. Simply give
it to your Customer Service Manager.
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This time-saving feature means you don't have to sign-in every time you come back
to schwans.com and it allows us to customize your shopping experience. This also
allows you to start shopping immediately. Rest assured that the automatic sign-in
feature does not compromise the security of your personal information. If you don't
want to use this feature simply uncheck the 'Remember me' box when you sign-in.
Please review our Privacy Policy for more information about how we use "cookies."
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If you choose to log out of the website, please select the "Not Name" next to the
welcome message.
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Please visit the Account Information section of our website and click
"Edit My Username (Email Address)".
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Please visit the Account Information section of our website.
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Your user name is the same as your email address so that it is easier for you to
remember when logging into the website.
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If you are in an area that receives regular Schwan's Home Service delivery services, you can always login
and place an additional order. Both orders will arrive on your regularly scheduled
day. You can check your order status at any time online. To modify any order please
call 1-888-SCHWANS (1-888-724-9267).
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Call 1-888-SCHWANS (1-888-724-9267) and one of our Customer Service Agents can assist
you.
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Gift Certificates can be ordered through 1-888-SCHWANS (1-888-724-9267).
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A simple "thank you" is always appreciated. Your continuing business with Schwan's
Home Service also tells us that you appreciate us. Your Customer Service Manager does not accept
monetary tips.
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Periodically, Schwan's Home Service discontinues less popular items in order to make room on
our trucks for new items. While we try to be particularly sensitive to regional
or personal preferences, sometimes we may no longer carry some items.
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To download a complete nutritional guide for all Schwan's® products
in a pdf format, please click here.
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Schwan's Home Service does not sell freezers, however, a secure, outdoor
freezer, made and marketed by P.S. Manufacturing Company in Guthrie, Iowa, is available
for customers to purchase. The freezer is sold under the name Home Delivery System
(HDS), and is perfect for our customers who desire Schwan's® products, but are
often not home to receive them. For more information, visit www.psmfgco.com.
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Yes, we do. For more information, visit www.schwansfundraising.com.
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You'll see your shopping cart on all pages except the home page, so your online
shopping experience should be better because you will be able to keep track of items
as they move into your cart and see any discounts for which you are eligible. In
addition, the search engine is more effective, so it should be easier to find your
favorite products or recipes.
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Yes. We did not change any information in your profile. The only thing that changed
is the page layout and the addition of a link to Catalog Quick Order.
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Yes.
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You can search by product name, item number or topic by entering this information
in the search box and clicking the "Search" button. The search results are prioritized
by matching your search criteria with our website content, so the more words you
use in your search, the more specific the search results will be.
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Yes. The "My Account" section displays a list of items from your previous orders.
Additionally, you can add an item to your "Favorites" list at any time. These lists
can be useful in helping you save time when placing your order.
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We're sorry about the inconvenience, however due to our new product categorization,
you may need to re-set some of your bookmarks.
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You may place your order online, but you'll need to present the electronic food
stamps to your Customer Service Manager when they deliver your order. Select the
"deliver to my door" option when you place your order.
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The Eat for Free™ Program is a loyalty and rewards program designed
with you in mind.
This Program was created to reward our loyal customers who consistently order online
and who help us to find new customers through referrals. We realize that our customers
are our best brand ambassadors and help us grow every day. With that in mind, Schwan's
Home Service now rewards you for your referrals, the more you refer, the more reward
points you could earn.
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All participants must be registered on Schwans.com. Additionally, all participants
need to enroll in the Eat for Free™ Program. Both steps are easy and
free.
Any new or existing Schwan's Home Service customer becomes a member when they ENROLL
and accept the terms and conditions of the Eat for Free™ Program. Members
are able to earn and redeem rewards when they make an online purchase over $50.00.
Eat for Free™ Program membership is limited to one account per household.
Employees of Schwan's Home Service, Inc., its parent, subsidiaries, and affiliates
are NOT eligible to participate in the Program.
Schwan's Home Service reserves the right to terminate any member from the Program
based on violations of the terms and conditions, fraud or appearance of fraud, or
violation of any federal, state, or local law or regulation in connection with their
use of the Program privileges. Anyone terminated from the Program will forfeit all
of their rewards immediately.
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The Eat for Free™ Program allows qualified member's unlimited opportunities
to receive reward points: Personal Rewards and Referral Rewards.
Personal Reward Points
The Eat for Free™ Program allows members to earn unlimited personal
reward points on all online personal purchases over $50.00. There is no limit to
the number of personal reward points you can earn. The more personal purchases you
make the more reward points you earn. Please see the reward point table below:
Referral Reward Points
Qualified members earn 5 referral reward points on referral purchases over $50.00
made online. There is no limit to the number of referral reward points you can earn.
Your referral reward points are earned each and every timeyour referral makes an
online purchase over $50.00.
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No. You can only participate in the Program by enrolling online at www.schwans.com and completing the membership steps.
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No, you are limited to one Eat For Free™ membership account per household.
Participants who have or attempt to have more than one membership account in the
Eat For Free™ Program may be terminated from the program.
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It is not enough to just be a member of the Program. You must be a qualified member
in order to earn, receive and redeem reward points. To be a qualified member you
must:
a. Have a single order of at least $50.00 online each and every month. Thus, two
separate orders in a given month for $25.00 each will not satisfy the minimum monthly
order requirement necessary to be a qualified member; and
b. Refer a minimum of 5 people who (i) are not already a registered Schwan's Home
Service customer; (ii) have not been referred to Schwan's Home Service within the
past 14 days by someone else; (iii) has not previously opted out of the Eat For Free™
Program; or (iv) has not previously been removed from the Program.
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If you fail to purchase at least $50.00 (in a single transaction) online in any
given month, your membership in the Program will be placed in an in-active status.
You may re-activate your status as a qualified member by making the minimum $50.00
purchase online at any time. However, you will not be considered a qualified member
until the following month.
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This Program is intended to reward customers for placing orders online.. In order
to qualify, earn, receive, and redeem reward points, orders need to be initiated
online. However, if you order $40 online and add $10 or more from your customer
service manager at the door, you will also earn personal rewards on that order.
Your customer service manager receives full credit for orders placed online, through
the call center and at the door.
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There is no limit to the number of reward points you can earn. Reward points are
generated based on referral and personal purchase order amounts greater than $50.00,
when ordering online.
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The Program allows you the flexibility to redeem your reward points on www.schwans.com to purchase products you love; or share
as gifts with friends and family.
You can also transfer your reward points to selected charitable co-partners of Schwan's
Home Service that may be announced from time to.
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Yes, due to reward point processing timing, reward points may only be redeemed in
the month after they were earned. In addition, members can only redeem and apply
reward points on purchases in excess of $50.00 in a single transaction. Finally,
you may not use reward points to cover or pay any required sales tax that might
be required under state law.
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Yes. Reward points expire 12 months after they are earned or received. Reward points
will expire on a first-earned, first-expired basis 12 months from the month in which
they were earned so you should have plenty of time to use your reward points on
the Schwan's® products you love.
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Yes, please refer to the "Terms and Conditions Link"
associated with the Program on www.schwans.com.
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No. There is no cash value for the reward points.