For your convenience, we accept Visa, MasterCard, Discover/Novis, American Express, cash, checks and electronic food stamp cards. Please make checks payable to Schwan's Home Service. In doing so, you expressly authorize us, if your check is returned for any reason, to electronically debit your account for the amount of the check plus a processing fee not to exceed the state maximum legal limit. The use of a check for payment is your acknowledgement of this policy and its terms.
If you choose to have your order delivered either through the mail order system or left in a freezer bag when you are not home, a credit card is required. Your credit card will not be charged until either your order has been shipped via mail order or delivered in the freezer bag.
Schwan's charges sales tax in accordance with local and state laws. Schwan's will add the appropriate food sales tax to your total when payment is made.
During step 1 of the checkout process, there is a box next to the 'Order Summary' where you are to specify the promotion code. Only one promotion code may be applied per order. Additionally, if you come to the website from an email, the promotion code may automatically be applied for you.
Some promotion codes have the ability to be used multiple times throughout a promotional period while other promotion codes are single use only. Please see the terms and conditions of the promotion to determine this.
You can pay with your gift certificate when your order is delivered. Simply give it to your Customer Service Manager.
This time-saving feature means you don't have to sign-in every time you come back to schwans.com and it allows us to customize your shopping experience. This also allows you to start shopping immediately. Rest assured that the automatic sign-in feature does not compromise the security of your personal information. If you don't want to use this feature simply uncheck the 'Remember me' box when you sign-in. Please review our Privacy Policy for more information about how we use "cookies."
If you choose to log out of the website, please select the "Not Name" next to the welcome message.
Please visit the Account Information section of our website and click
"Edit My Username (Email Address)".
Please visit the Account Information section of our website.
Your user name is the same as your email address so that it is easier for you to remember when logging into the website.
If you are in an area that receives regular Schwan's service, you can always login and place an additional order. Both orders will arrive on your regularly scheduled day. You can check your order status at any time online. To modify any order please call 1-888-SCHWANS (724-9267).
Call 1-888-SCHWANS (724-9267) and one of our Customer Service Agents can assist you.
Gift Certificates can be ordered through 1-888-SCHWANS (724-9267).
A simple "thank you" is always appreciated. Your continuing business with Schwan's also tells us that you appreciate us. Your Schwan's representative does not accept monetary tips.
Periodically, Schwan's discontinues less popular items in order to make room on our trucks for new items. While we try to be particularly sensitive to regional or personal preferences, sometimes Schwan's may no longer carry some items.
To download a complete nutritional guide for all of the Schwan's Home Service products in a pdf format, please click here.
Schwan's Home Service, Inc., does not sell freezers, however, a secure, outdoor freezer, made and marketed by P.S. Manufacturing Company in Guthrie, Iowa, is available for customers to purchase. The freezer is sold under the name Home Delivery System (HDS), and is perfect for Schwan's customers who desire Schwan's products, but are often not home to receive them. For more information, visit www.psmfgco.com.
Yes, we do. For more information, visit www.schwansfundraising.com.
You'll see your shopping cart on all pages except the home page, so your online shopping experience should be better because you will be able to keep track of items as they move into your cart and see any discounts for which you are eligible. In addition, the search engine is more effective, so it should be easier to find your favorite products or recipes.
Yes. We did not change any information in your profile. The only thing that changed is the page layout and the addition of a link to Catalog Quick Order.
Yes.
You can search by product name, item number or topic by entering this information in the search box and clicking the "Search" button. The search results are prioritized by matching your search criteria with our website content, so the more words you use in your search, the more specific the search results will be.
Yes. The "My Account" section displays a list of items from your previous orders. Additionally, you can add an item to your "Favorites" list at any time. These lists can be useful in helping you save time when placing your order.
We're sorry about the inconvenience, however due to our new product categorization, you may need to re-set some of your bookmarks.
You may place your order online, but you'll need to present the electronic food stamps to your Customer Service Manager when they deliver your order. Select the "deliver to my door" option when you place your order.